Instructions

  1. Unpair your original set:
    • Go to Settings > Connections > Bluetooth
    • Tap the More Info icon  next to your device
    • Scroll to the bottom and tap Unpair
  2. Place both buds in the case, close the lid and plug the case into a power source. Charge for at least 30 minutes.
  3. Remove charging cable from the case. Open the lid. With 2 fingers, press down on each earbud at the same time until the light starts flashing green.
  4. Tap connect on your phone.
  5. Open the Samsung Galaxy Wearable App select Earbuds Settings. Then select Earbuds Software Update.
  6. Press the update button and let the earbuds update. (This takes about 5 minutes). Once updated, your set is ready to go!

Note: If a setup animation does not appear after 10 seconds, charge for 2-3 hours and try again.

    For additional troubleshooting, please visit our Youtube channel or watch our video playlist below.

     

     

    Written by

    Help Team

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