Instructions

  1. Unpair your original set. Go to Settings -> Bluetooth -> click “info” icon next to device -> click “Forget This Device”.
    • Place both left and right buds in the case, close the lid.
    • Connect the charging case to a power source and charge for 30 minutes.
    • Remove cable and open the lid. Press and hold the pairing button on the center of the case until the light flashes white.
    • If a setup animation appears, you have successfully paired your Beats. If a setup animation does not appear after 10 seconds, then close and reopen the lid. Repeat the process from step 1.

    For additional troubleshooting, please visit our Youtube channel or watch our video playlist below.

     

    Written by

    Help Team

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